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BQ20z75v180 BQEasy got stuck in Step5 Cycle

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When setting up gas gauging using BQEasy, I got stuck in Step5, Cycle.

There are three parts in Step5. Part1 completed successfully. Part2 got stuck, which is a repeat of Part1. I repeated Part1 process, but a dialogue window pops out stating

"Dataflash.GasGauging.State.UpdateStatus does not = 6. Impedance track learning cycle was not completed correctly. Verify procedure and repeat."

This happened twice. What could be the cause, and how to resolve this?

Thank you.


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