HI,
We have bought several Pico 2 in the past years using distributor and now we collected few broken of them .
all they have the Main Board PN 0019581G001 rev A faulty.We recognized it swapping boards with good ones.
Is it possible to buy somewhere this boards?
Because Pico 2 is out of productions so what to service our customers?
Furthermore we are evaluating for new type of DLP projector like , we bought Light Crafter and we are developing the appropriate software on it .
Now we notice the newer LC 4500 presented as Industrial projector.
We seen that Light Crafter is made by Young Optics while Light Crafte 4500 by IView Limited.
In order to start to use the correct product we would like to know the maintenance /service policy ... for example: may we contact directly this producer for spares?
is there a stock for spares somewhere or when the product became old we are ... sorry?
Best regards
Giovanni