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CCS/BQ34Z950: Battery cycle count not increase by 1 it set to 65303 or and garbage value and max error also 132%

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Part Number: BQ34Z950

Tool/software: Code Composer Studio

Hello,
I am using BQ2040 Battery Pack.I have already using this with our Previous Project, now in my new project one problem arrived that when i have read "Battery Cycle Count" when we full Charged at that instant its get corrupted. as we are reading continuously reading in while loop.where other parameters are retrieved correctly. but my Battery cycle count display garbage value, i put our machine on testing for battery at a time of charging also count change from 0 to garbage value and at a time of discharging battery cycle count in this case our battery cycle count is 65303, we want normal case of battery after a charging and discharging battery cycle count should incremented by one So please could you tell us what precaution we should take so that we can not face the same problem.


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