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BQ500410A Boot Fail Issue

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Dear TI Team.

My customer developed A6 Type charging pad using BQ500410A. However, 30 of 250 sets didn't work properly - No charge, LED display error, and so on...

I found the defect of INA199A1. The output of INA199A1 is 3.3V or 1.3V  in spite of no RX on the TX Pad.

Assuming non-FOD, If I replace defected INA199A1 with new or pulled I_Sense down to GND, the all of defected PWB ass'y  works well.

In normal, the output voltage of INA199A1 will increase as the current  increases. Anyway, I want to know how I_Sense pin effects the behaviour of BQ500xxx.

I'll check the reason  why INA199A1 was defected.


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