Part Number:TUSB9261
Hello,
Connecting a TUSB9261 based USB to SATA interface to an Atom / WIndows 10 platform. Frequent Errors are reported in the Windows Event Viewer:
'The driver detected a controller error on \Device\Harddisk1\DR1'
This is the case whether running USB2 or USB3 to the host.
Interestingly we see the same errors with the TUSB9261 reference board when connected to the host..
Firmware is 1.05 (current from the TI download site). Selected variant with SATA differential pairs crossed.
To note: all power supplies, cables, host boards, physical HDD, SSD parts have been exchanged with the same outcomes.
It's is proving awkward to diagnose the root cause of this and our end product is failing in use with USB HDD disconnects.
Are there any known issues or caveats when using this device?
Thanks,
A Morgan