Ordered a DLP Light Commander a while back but took it out of the box for the first time yesterday. I set it up according to the quick start guide, but when I turn it on I do not get the test pattern. I've looked through the forums to find assistance, but none of the other cases seem to match my case. To address commonly asked questions in prior posts:
1) If I remove the lens and toggle the on-off switch I do see a quick flash of light from the unit, but no test pattern loads.
2) When I connect the USB, the software does not recognize the DLP and returns the red error indicating Not Connected
3) Furthermore, I cannot find the DLP anywhere in my Windows device manager, not even as an unrecognized device.
4) The power on LED is on, but the software reset completed LED is not. Pushing the hardware reset and/or software reset buttons doesn't seem to accomplish anything.
Any ideas on what is wrong, or more importantly how to remedy this? Thanks!