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BQ34Z100: Battery Charge % stuck

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Part Number:BQ34Z100

Hello,

We have been using this part in our systems for some time. We program them using the EV2300 and battery studio at build up. We have noticed occasionally the fuel gauge % gets stuck usually after months of working correctly. The current, voltage and temperature are reading out correctly. I was able to grab the register values for a stuck part 1.CSV and I compared it to the golden file, 2.csv. It appears the R table is changing but every thing else looks correct. Please let me know if you can explain this.

Thanks,

John

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