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Connecting problems in TMDSDOCK28335 Experimenter kit (Windows 7 64 bits)

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Dear friends,

I'm unable to connect with the TMDSDOCK28335 Experimenter kit: I have Windows 7 64 bits.

The reported error is the following

[Start]

Execute the command:

%ccs_base%/common/uscif/dbgjtag -f %boarddatafile% -rv -o -F inform,logfile=yes -S pathlength -S integrity

[Result]


-----[Print the reset-command software log-file]-----------------------------

This utility has selected a 100- or 510-class product.
This utility will load the adapter 'jioserdesusb.dll'.

An error occurred while soft opening the controller.

-----[An error has occurred and this utility has aborted]--------------------

This error is generated by TI's USCIF driver or utilities.

The value is '-151' (0xffffff69).
The title is 'SC_ERR_FTDI_OPEN'.

The explanation is:
One of the FTDI driver functions used during
the connect returned bad status or an error.
The cause may one or more of: invalid emulator serial number,
blank emulator EEPROM, missing FTDI drivers, faulty USB cable.
Use the xds100serial command-line utility in the 'common/uscif'
folder to verify the emulator can be located.

[End]

I tried to updated FTDI drivers  by the utility in   /common/uscif/ftdi  but it doesn't work.

Can somebody help me?

thanks


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