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CAPTIVATE-PGMR: CaptivateCenter cannot connect to CAPTIVATE Eval-Kit

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Part Number: CAPTIVATE-PGMR

Hello,

I still have the problem that on my computer I can't connect to the Eval-Kit out of the Captivate-Studio.

It seems like I need some additional help on this, I need to get this working ASAP!

On another laptop, also with WIN10 like mine, it works out of the box.
Captivate Studio always says after pressing 'connect':

'HID devcie detected, but could not connect to it', after pressing 'ok', the same error window appears again, and I have to press 'ok' again.
Maybe this is an indication for finding the error???

 

I have found this thread with the same problem, I tried everything you suggested there, but nothing worked.
Could you assist me to get this working?

Kind regards

David


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