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CCS/MSP432P401R: Unable to connect to MSP432P401R when using Zero Client PC.

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Part Number: MSP432P401R

Tool/software: Code Composer Studio

I'm working with a university who is attempting to use the MSP432P401R on a zero client PC. They are unable to connect/program the board via CCS, CCS Cloud, Energia or xdsdfu to the MSP432P401R.  They have no issue using the MSP-EXP430G2, EK-LM4F120XL and MSP-EXP430F5529 on the same zero client PCs.

Here are the following observations on the zero client when attempting to debug this issue:

  • The most common zero client PC they are using is the 10zig Zero Client 293d.
  • Virtualized Host OS: Windows 7 Enterprise 64bit Version 6.1.7601 Service Pack 1 Build 7601
  • Device Manager detects XDS110 Class Application/User UART and XDS110 Class Auxilary Data Port.
  • Power led on MSP432P401R is on along with all the necessary jumpers
  • Tried various MSP432P401R. They don't work on the zero client but works on a traditional PC.
  • Code Composer Studio v8, Code Composer Studio Cloud and Energia reports that it fails to connect to the JTAG device when trying to upload a program.
  • xdsdfu.exe -e reports no errors but says "Found 0 devices"

We will appreciate help on resolving this issue. Please let me know what additional information we can provide.

Below are various screenshots showing driver information and error messages.


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