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66AK2H14: DVDD18 volt rail is showing short inside the module and IC Replacement request

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Part Number:66AK2H14

Hi,

We have procured new 66AK2H14DAAWA24 part from TI and we found that the DVDD18 I/O voltage rail is showing short inside the processor itself.

The processor was not  powered ON and we faced this issue When the processor was assembled to the PCB.

So we De-soldered the BGA and checked the impedance by probing the processor balls with respect to its Ground ball,and observed short inside the processor and there is no fault in the PCB impedance.

Please let me know how can I get the replacement for this IC,Should I raise any ticket for the same?

Regards,
Karthik


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