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BQ34Z100EVM: Problem using the kit and the bqstudio

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Part Number:BQ34Z100EVM

hey, i have the BQ34Z100EVM kit with EV-2300, i read the datasheet for the IC and understood most of it, i tried to code it using I2C, and tried many Li-ion batteries i get 0 volts and max capacity 970 mAh never changes!, i then tried then the bqstudio, it gives same results, my question is regarding the bqstudio, assuming maybe the code is not reliable, is there any steps i need to do before inserting the battery? like calibration or initializing or so? if you can give me some detailed explanations, steps or source would be really appreciated as am not an expert, am still a college student. 


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