Part Number:CC3220MODA
Hi
My customer is using CC3220MODA and reported below error in provisioning.
================================================================
[Provisioning] Provisioning Application Ended Successfully debug [Event]SimpleLinkWlanEventHandler ID: 13
[Provisioning] Profile Confirmation Success!
4 6
debug [Event]SimpleLinkWlanEventHandler ID: 13 Provisioning stopped: Current Role: STA
WLAN Status: SCANING
Connected to SSID:
4 7
DHCP is OFF
IP 0.0.0.0
MASK 0.0.0.0
GW 0.0.0.0
DNS 0.0.0.0
Pinging GW...!
startSNTP: couldn't get time (-100), will retry in 15 secs ...
debug [Event]SimpleLinkWlanEventHandler ID: 1 STA connected to AP swifi, BSSID is 78:72:5d:e1:f8:14
[debug] copy SSID: swifi
debug [Event]SimpleLinkNetAppEventHandler ID: 1
IPv4 acquired: IP = 10.200.196.178
Gateway = 10.200.199.254
5 2
Test failed: State = 5, Event = 18
Event handler failed..!! 3
================================================================
Both HW and SW worked fine at customer lab, but the issue is observed at the end customer office.
The occurrence of the issue is once in a few trials.
Could you identify what does the error log mean and possible solution?
According to customer the differences in the test environment are number of APs and connected users.
At the end customer’s office, there are a lot of APs and users connected to these APs.
Thanks and regards,
Koichiro Tashiro