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LaunchPad Board Error: "could not find msp-fet430uif on specific com port"

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;I cant get my (brand new, out of the box)  MSP-EXP430G2 launchpad board to work.  I get a "could not find msp-fet430uif on specific com port" error everytime.

i tried to remove/change the target chips with no change. same results with IAR and FET and code composer.  i tried everything on 2 different computers: vista (32 bit) and windows 8 (64 bit).  when using the msp320flasher.exe  stand-alone it gets the same also

 i tried most of the things that have been suggested so far on the TI community and the internet  to no avail.

Has anyone found a cure yet?


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