BQ34Z100-G1: State of charge 0%

Part Number:BQ34Z100-G1

Hello there,

I have configured the BQ34Z100-G1 device to work with Enersys Cyclon X 5000 mAh cells configured in 2S (2 of them are connected in series). For battery chemistry, I chave choosen the available Enersys 2500 mAh cells.

Here I attach the CSV file generated from battery studio:

(Please visit the site to view this file)

My problem is that the device shows 0% state of charge all the time. Right after turning it on for the first time, It did now show 0 % but 100 %. I cannot figure out what is the problem here. I would appreciate all help.